
Practical Solutions To Sophisticated Problems
Through a unique combination of experience, intellect, creativity and technology, Management Advisory Services, Inc. provides practical solutions to sophisticated management problems. The shapes in the illustration above are visual reminders of the effectiveness and long range value of practical solutions to sophisticated problems. To help clients find the solutions, Management Advisory Services for twenty-one years has provided consulting services in:- Strategy
- Information
- Coaching
STRATEGY
Determining strategy is simply determining the direction and tactics that are to be taken to help achieve the organization's goal. The process requires experience, discipline, thoroughness, and focus. Some examples of client engagements where Management Advisory Services has assisted in strategy development include:
- Leading virtual team to create Internet/ecommerce strategy for multinational company
- Developing pricing strategy for global telecommunications company for 14 country region
- Reorganizing company from centralized to decentralized structure
- Developing strategic plans for business units and the total organization
- Planning long term customer satisfaction programs
- Organizing and facilitating business planning retreats
- Designing long term major customer and client strategy
INFORMATION
The foundation of business strategy is information. Gathering this information is an integral service of Management Advisory Services. Among the information gathering approaches that are used to make sure the information is comprehensive and sound are:
- Review and analyze internal client databases
- Search external information sources, formally and informally
- Conduct Internet search for information
- Plan and implement proprietary, custom research
- Focus groups
- Telephone interviews
- One-on-one interviews
- Mail surveys
- Internet surveys
- Email surveys
- Automated telephone response surveys
- Self-administered automated field surveys
COACHING
According to The New York Times, business coaching has become an important tool for top management. Their recent article highlights the trend toward executive coaches - consultants who work one-on-one with CEO's, top managers and business owners. These coaches are in effect marketing consultants helping the executive analyze and improve their internal marketing and management skills.
Management Advisory Services has provided business coaching to top management throughout its twenty years in business. Examples of engagements include:
- Coaching #2 officer in $300 million business on his way to CEO
- Advising partner of national law firm on positioning herself within the firm and on developing her own strategic practice development plan
- Mentoring third generation officer of family owned business to assist in his development into CEO
- Training and motivating group of professional service firm partners
VALUES OF MANAGEMENT ADVISORY SERVICES
The philosophy of Management Advisory Services is to earn client satisfaction and trust through integrity in all relationships; recognize that businesses are made up of real people with feelings and attitudes that must be considered for long term health of the organization; provide superior, professional advice that is cost effective.
COMMITMENT TO TECHNOLOGY
Since the beginning of the firm, Managment Advisory Services has been committed to applying technology to help make its work for clients more professional, efficient and cost effective. Examples of this commitment are:
- Running the business with computers since the beginning
- Purchasing and using in 1983 one of the first laptop computers sold in this country
- Use of on-line computer databases for client engagements for more than a decade
- Use of email for years as an integral part of doing business
- Designing and implementing a web site in 1995 near the beginning of the Internet explosion
- Use of PDA's for years before they became popular
- Applying research computer software for telephone interview information gathering
- Using integrated questionnaire design, database creation and report generation software for mail surveys and other information gathering purposes
- Using remote, battery operated devices for self administered questionnaires to gather customer information
- Transferring files over the Internet using File Transfer Protocol and the ability to make these transfers anywhere in the world
- Development and maintenance of this World Wide Web site in-house at Management Advisory Services
- Videoconferenceing capability to communicate with any client in the world with access to software or a videoconference facility
CREDENTIALS
Clients of Management Advisory Services are better qualified to speak of the benefits provided by the firm. Please click on [Clients Say]to read what they think about the firm.